Terms and Conditions:
Registration Policy
No registration will be confirmed without full
pre-payment of the registration. No access to the
Conference will be allowed without confirmation of the
above information.
Please be advised that should payments incur bank
charges, these charges will be for the delegates own
account. Full payment for these charges is required.
Registration Cancellation Policy
Cancellations will not be refunded. Alternatively, the
registration may be transferred to a new delegate at 10%
substitution fee. All refunds will be processed after
the Conference to the credit card details provided to
The Conference Company for the initial debit.
Accommodation Cancellation Policy
Cancellations will be charged 100% on the entire stay
All refunds due will only be processed after the
Conference to the credit card details provided to The
Conference Company for the initial debit.
Our Service
We offer a comprehensive service from start to finish in
all aspects of conferencing.
Online registrations will be processed according to the
information given by delegates when they register
online. Any request made on the registration form will
be carried out by The Conference Company, should the
hotels, transport companies be able to accommodate the
requests accordingly. Delegates can contact and confirm
details with The Conference Company via the contact
details provided below. It is imperative to our
reputation that our clients are always given the most
professional service, and that confidentiality is
maintained at all times.
Privacy Policy
On this website we collect information that you
voluntarily provide, in order for us to process
registrations and other transactions you request, as
well as provide a better customer service.
We use your information provided to inform you of
updates and send you relevant information regarding the
concerned event.
We do not sell, rent, or lease our delegate lists to
third parties. In order to help provide our services, we
occasionally provide information to other companies that
work on our behalf.
The Conference Company shall take all reasonable steps
to protect the personal information of Users. For the
purpose of this clause, "personal information" shall be
defined as detailed in the Promotion of Access to
Information Act 2 of 2000 (PAIA). The PAIA may be
downloaded from: http://www.polity.org.za/html/govdocs/legislation/2000/act2.pdf
The Conference Company may electronically collect,
store and use the following personal information of
Users:
name and surname;
country of residence;
e-mail address;
ID number / passport number.
The Conference Company collects, stores and uses the
abovementioned information for the following purposes:
To inform the User of facts relating to his/her
conference related matters.
The Conference Company may collect, maintain, save,
compile, share, disclose and sell any information
collected from users, subject to the following
provisions:
The Conference Company shall not disclose personal
information from Users unless the User consents thereto;
The Conference Company shall disclose information
without the User's consent only through due legal
process; and
The Conference Company may compile, use and share any
information that does not relate to any specific
individual.
A copy of the ECT Act may be downloaded from:
http://www.polity.org.za/pdf/ElectronicCommunications.pdf
Contacting Us by Email with Questions or Comments
When you send us an email from our site, we may retain
information such as the content, your email address, our
response, and the text of any follow-up questions you
may have. We may use this information to measure how
effectively we address concerns.
Disclaimer
Apart from the provisions of sections 43(5) and 43(6) of
the Electronic Communications and Transactions Act,
neither The Conference Company nor any of its agents or
representatives shall be liable for any damage, loss or
liability of whatsoever nature arising from the use or
inability to use this web site or the services or
content provided from and through this web site.
Furthermore, The Conference Company makes no
representations or warranties, implied or otherwise,
that, amongst others, the content available from this
web site are free from errors or omissions or that the
service will be 100% uninterrupted and error free. Users
are encouraged to report any possible malfunctions and
errors to The Conference Company.
This web site is supplied on an "as is" basis and has
not been compiled or supplied to meet the user's
individual requirements. It is the sole responsibility
of the user to satisfy itself prior to entering into
this agreement with The Conference Company that the
service available from and through this web site will
meet the user's individual requirements and be
compatible with the user's hardware and/or software.
Payment Policies
Credit Card Payments
Note that to protect its’ own and the interests of
customers, The Conference Company scrutinizes all
transactions very carefully to prevent attempted fraud
and a transaction may be refused if The Conference
Company is not satisfied with it's legitimacy.
In addition, as you enter your credit card number, name
and address on the Urology website, it is encrypted as a
secret code for its virtual journey. An encrypted code
is virtually illegible and indecipherable as it travels
from destination to destination.
Bank deposit payments
If the 'pay via bank transfer' button is selected,
instructions will be given on how to deposit monies into
the correct bank account and would be subject to the
following rules:
• the exact amount must be paid in the quoted currency
• the payment must be identified by supplying the name
and surname, of the delegate, in the reference section
of the deposit slip or on the electronic transfer.
• no transfers must be made from ATM's
• cheque deposits are subject to a clearing period.
• unpaid bank deposit orders are cancelled after five
business days
Transaction / Payment Currency
All Invoices will be quoted in South African Rand (ZAR)
and will be converted as such from any foreign exchange
at the time of banking. The asking price is quoted in
ZAR.
The Conference Company Contact Details
Claire Cummings
Tel: +27 31 303 9852
Fax: +27 31 303 9529
Email: claire@confco.co.za
